Terms of Service

1. Acceptance of Terms

By accessing the Recycle Walla website or booking a pickup service, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. These terms apply to all users, including household clients, corporate partners, and industrial entities.

2. Service Description

Recycle Walla provides a technology-driven logistics platform for scrap collection and recycling. Our services include:

• Household Pickup: Digital booking for residential scrap.
• Bulk & Industrial Scrap: Customized collection for large-scale assets.
• Corporate E-Waste: Specialized management for digital and electronic waste.

3. Pricing and Payments

• Live Price List: All scrap rates are based on the current market value as displayed on our "Live Price List".
• Digital Weighing: We use accurate digital scales to ensure fair weight measurements.
• Instant Settlement: Payments are processed immediately upon collection via UPI or other digital methods.

4. User Responsibilities

• Accuracy: Users must provide accurate descriptions of the scrap type and quantity during booking.
• Accessibility: Users must ensure the pickup location is accessible to our team at the scheduled time.
• Ownership: You certify that you are the legal owner of the materials or have authorization to dispose of them.

5. Cancellations

Users can cancel or reschedule a pickup through our digital platform or helpline. Please refer to our dedicated Cancellation Policy for specific windows and potential fees.

6. Environmental Compliance

Recycle Walla is committed to eco-responsibility. We ensure all collected materials are diverted from landfills and processed through authorized recycling units to minimize environmental impact.